Privacy Policy

At Epic Jack Casino, we respect your right to privacy and are committed to protecting the personal data you provide us with. This Privacy Policy outlines how we collect, store, use, and protect your information.

Information We Collect

We may collect various types of personally identifiable information (PII) from you when you create an account, place bets, or participate in our promotions. These include:

• Your name, email address, password, date of birth
• Location data (IP address, geo-location)
• Login and activity history on our site

We do not collect sensitive financial information such as banking details, payment methods, or transaction records.

Purpose of Data Collection

We use the collected information for legitimate purposes such as:

• Account registration and login authentication
• Game play and betting record-keeping
• Personalizing your experience with tailored promotions, offers, and content
• Improving our services through analysis of user behavior

Data Sharing and Storage

Your data may be shared within Epic Jack Casino group companies to improve customer experience or for marketing purposes. In exceptional circumstances, we might also share anonymized aggregated data with third-party service providers.

We store your information on secure servers located in the EU (Europe), subject to standard EU-GDPR compliance. Access is limited only to authorized personnel who need it for legitimate business purposes.

Cookie and Tracking Technologies

Epic Jack Casino uses cookies, scripts, and other tracking technologies to enhance user experience, track site performance, and tailor content. These tools collect data about your behavior on our website and may include:

• Session ID
• User authentication tokens
• Location-based info (IP address)
• Search history

This information helps us understand how you interact with our services and improve overall user satisfaction.

Your Rights

You have the following rights related to your personal data:

• Access: Request access to or correction of your stored PII.
• Erasure: Ask for removal of your account and associated data.
• Withdrawal: Revise consent at any time, which may impact service accessibility.

Please address all requests in writing (email or postal) with a clear subject line ('Privacy Data Request') so we can prioritize and respond efficiently.

Security Measures

To ensure the integrity of your information:

• We use industry-standard SSL encryption for secure communication.
• Regular data backup is maintained on external servers under strict control.
• Authorized personnel undergo thorough background checks before access to personal data.

Third-Party Services

In some instances, we may use third-party services that involve sharing information. These partners are carefully selected and vetted:

• We may share general statistics with affiliate marketers or other promotional parties for analytical purposes only.
• If your IP address is in a restricted country, your access will be blocked by our geolocation filter.

Changes to this Privacy Policy

We reserve the right to update this policy as required. You are encouraged to regularly review and familiarize yourself with any updates.

By using Epic Jack Casino services or creating an account, you acknowledge that we may collect, store, use, and share your personal data in accordance with this policy.